Difference between revisions of "Contact"

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==Bug Report Policy==
 
==Bug Report Policy==
There is currently no online bug tracking system. Known bugs are listed in the BUGLIST file in the distribution and a list will be kept on the http://eprints.org/ site.
 
  
If you identify a bug or "issue" (issues are not bugs, but are things which could be clearer or better), and it's not already listed on the site, please let us know at support@eprints.org - include all the information you can: what version of eprints (see SystemSettings.pm if you're not sure), what operating system etc.
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We use a [http://trac.eprints.org/ Trac] to record bugs and issues for EPrints. You can search there or the eprints-tech mailing list for existing bugs and possible solutions.
  
==Where to go with Questions and Suggestions==
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If you identify a new bug or "issue" (issues are not bugs, but are things which could be clearer or better) please post a message to the eprints-tech mailing list - include all the information you can: what version of eprints, operating system etc.
There are some mailing lists for EPrints which may be the right place to ask general questions and start discussions on broad design issues.
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If you think the bug has security implications (i.e. it shouldn't be made public) please email support@eprints.org.
 +
 
 +
== Mailing Lists ==
 +
 
 +
===eprints-announce===
 +
 
 +
eprints-announce is a low-traffic mailing list that just contains announcements for new versions of EPrints or other very important news.
 +
 
 +
To subscribe send an email with the following line in the message body to [mailto:majordomo@ecs.soton.ac.uk majordomo@ecs.soton.ac.uk]
 +
 
 +
subscribe eprints-announce
  
 
===eprints-tech===
 
===eprints-tech===
eprints-tech is the technical mailing list for people who want to argue over XML processing and which libraries to use. UNIXy people.
 
  
To subscribe send an email to majordomo@ecs.soton.ac.uk containing the text
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eprints-tech is the mailing list for technical queries or feedback. It can also have general queries, but most traffic is of a technical nature.
  
 +
To subscribe send an email with the following line in the message body to [mailto:majordomo@ecs.soton.ac.uk majordomo@ecs.soton.ac.uk]
  
<code>
 
 
  subscribe eprints-tech
 
  subscribe eprints-tech
</code>
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 +
You access an online archive for eprints-tech at http://www.eprints.org/tech.php/.
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===eprints-devel===
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 +
We run two mailing lists for committers: eprints-devel and eprints-changes. To receive changes to our tickets and repository, subscribe to eprints-changes (read only). eprint-devel is a lower-traffic discussion of commits (questions will probably be ignored - use ep-tech instead).
 +
 
 +
To subscribe send an email with one of the following lines in the message body to [mailto:majordomo@ecs.soton.ac.uk majordomo@ecs.soton.ac.uk]
 +
 
 +
subscribe eprints-devel
 +
subscribe eprints-changes
 +
 
 +
WARNING: eprints-changes is HIGH traffic (every ticket and commit gets posted).
 +
 
 +
The list of tickets and commits is also accessible via the Web on our [http://trac.eprints.org/ EPrints Trac].
 +
 
 
===eprints-underground===
 
===eprints-underground===
eprints-underground is the non-technical mailing list for people who actually care what the system does, not how. This is for discussion of metadata, politics (how to get people to fill the damn data in) and what people actually plan to use the eprints for.
 
  
To subscribe send an email to majordomo@ecs.soton.ac.uk containing the text
+
eprints-underground is the non-technical mailing list for the discussion of metadata, politics (how to get content) and what people plan to use the eprints for.
  
 +
To subscribe send an email with the following line in the message body to [mailto:majordomo@ecs.soton.ac.uk majordomo@ecs.soton.ac.uk]
  
<code>
 
 
  subscribe eprints-underground
 
  subscribe eprints-underground
</code>
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===OAI Lists===
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===Non-EPrints Specific===
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The Open Archives Protocol has some mailing lists of its own, see the http://www.openarchives.org/ site for information on these.
 
The Open Archives Protocol has some mailing lists of its own, see the http://www.openarchives.org/ site for information on these.

Revision as of 15:01, 16 July 2009

Manual Sections

Bug Report Policy

We use a Trac to record bugs and issues for EPrints. You can search there or the eprints-tech mailing list for existing bugs and possible solutions.

If you identify a new bug or "issue" (issues are not bugs, but are things which could be clearer or better) please post a message to the eprints-tech mailing list - include all the information you can: what version of eprints, operating system etc.

If you think the bug has security implications (i.e. it shouldn't be made public) please email support@eprints.org.

Mailing Lists

eprints-announce

eprints-announce is a low-traffic mailing list that just contains announcements for new versions of EPrints or other very important news.

To subscribe send an email with the following line in the message body to majordomo@ecs.soton.ac.uk

subscribe eprints-announce

eprints-tech

eprints-tech is the mailing list for technical queries or feedback. It can also have general queries, but most traffic is of a technical nature.

To subscribe send an email with the following line in the message body to majordomo@ecs.soton.ac.uk

subscribe eprints-tech

You access an online archive for eprints-tech at http://www.eprints.org/tech.php/.

eprints-devel

We run two mailing lists for committers: eprints-devel and eprints-changes. To receive changes to our tickets and repository, subscribe to eprints-changes (read only). eprint-devel is a lower-traffic discussion of commits (questions will probably be ignored - use ep-tech instead).

To subscribe send an email with one of the following lines in the message body to majordomo@ecs.soton.ac.uk

subscribe eprints-devel
subscribe eprints-changes

WARNING: eprints-changes is HIGH traffic (every ticket and commit gets posted).

The list of tickets and commits is also accessible via the Web on our EPrints Trac.

eprints-underground

eprints-underground is the non-technical mailing list for the discussion of metadata, politics (how to get content) and what people plan to use the eprints for.

To subscribe send an email with the following line in the message body to majordomo@ecs.soton.ac.uk

subscribe eprints-underground

Non-EPrints Specific

The Open Archives Protocol has some mailing lists of its own, see the http://www.openarchives.org/ site for information on these.