Difference between revisions of "Troubleshooting"

From EPrints Documentation
Jump to: navigation, search
m
m (Reverted edit of Hj9Hy1, changed back to last version by WikiSysop)
Line 1: Line 1:
[http://saline-joy.freehostia.com/web/johnbarry.htm johnbarry] [http://selemku.t35.com/text/directory/z-roadster.htm z3 roadster] [http://mcwardlo.t35.com/library/html/el-nath/ el nath] [http://mcwardlo.t35.com/library/html/ht-dalia/ ht dalia w] [http://www.freewebtown.com/starbriteyellow/resources/articles/cumbia-kings.htm cumbia kings] [http://selemku.t35.com/text/directory/daimlerchrysler.htm daimlerchrysler] [http://getraylo.freeweb7.com/img/styles/crash-tag.htm crash tag team racing] [http://failtoexpress.freehostia.com/html/tommy-vee.htm tommy vee cd1] [http://boreldar.t35.com/text/directory/casillo-porte.htm casillo porte] [http://flheddin.125mb.com/content/view/los-yonis.htm los yonis] [http://www.freewebtown.com/prncessprncipe/library/html/demenza-fronte.htm demenza fronte temporale] [http://scaleslea.freewebpage.org/text/directory/piccard-sat/ piccard sat] [http://scaleslea.freewebpage.org/text/directory/aut-frag/ aut frag sumo -carmageddon] [http://lorcaxon.homeblock.com/data/europeo/ europeo] [http://greensticky.freehostia.com/library/html/case-ischia/ case ischia] [http://licohwar.homeblock.com/library/html/allevamento-cuccioli/ allevamento cuccioli cane padova] [http://kopapguw.homeblock.com/topic/coolpix-l/ coolpix l1 l101] [http://scaleslea.freewebpage.org/text/directory/aeg-/ aeg 847 clara] [http://mcwardlo.t35.com/library/html/antartika/ antartika] [http://greensticky.freehostia.com/library/html/ad-preposizione/ ad (preposizione)] [http://grahrens.125mb.com/view/new/finanziamenti-fondo/ finanziamenti fondo perduto] [http://mcwardlo.t35.com/library/html/film-gratuiti/ film gratuiti porno] [http://failtoexpress.freehostia.com/html/tutta-una.htm tutta una notte] [http://getm0ney.freewebpage.org/lib/giocattolo-d/ giocattolo d epoca] [http://flheddin.125mb.com/content/view/heim-albert.htm heim, albert] [http://www.freewebtown.com/boogiejames/topic/antenna-ique.htm antenna ique 3600] [http://beshennayabelka.freehostia.com/content/view/xfi-music.htm x-fi music] [http://lorcaxon.homeblock.com/data/gloria-la/ gloria, la grande guerra] [http://failtoexpress.freehostia.com/html/noi-e.htm noi e lamore] [http://coarmago.t35.com/content/view/online-business/ online business] [http://getraylo.freeweb7.com/img/styles/herman.htm herman] [http://oedi.freehostia.com/text/directory/psicocinesi/ psicocinesi] [http://saline-joy.freehostia.com/web/toyota-mr.htm toyota mr2 smt] [http://selemku.t35.com/text/directory/destinyschild-com.htm destinyschild com] [http://lorcaxon.homeblock.com/data/courtesan/ courtesan] [http://www.freewebtown.com/prncessprncipe/library/html/istituto-roberto.htm istituto roberto virtuoso] [http://selemku.t35.com/text/directory/gino-o.htm gino o camionista] [http://coarmago.t35.com/content/view/marcia-a/ marcia a tubo] [http://www.freewebtown.com/boogiejames/topic/viva-la.htm viva la mamma bennato] [http://licohwar.homeblock.com/library/html/marjorie-sempre/ marjorie sempre] [http://www.freewebtown.com/boogiejames/topic/download-giochi.htm download giochi erotico] [http://huruple.125mb.com/text/directory/hit-mania/ hit mania dance champions] [http://flheddin.125mb.com/content/view/campi-golf.htm campi golf] [http://grahrens.125mb.com/view/new/www-media/ www media world it] [http://saline-joy.freehostia.com/web/incontro-personale.htm incontro personale foto] [http://flheddin.125mb.com/content/view/c-t.htm c t u tempio pausania] [http://oedi.freehostia.com/text/directory/opel-astra/ opel astra anno 2005 cdti km o] [http://flheddin.125mb.com/content/view/giochi-spiaggia.htm giochi spiaggia] [http://kopapguw.homeblock.com/topic/stampanti-a/ stampanti a 3 ink jet] [http://kopapguw.homeblock.com/topic/affettatrice/ affettatrice 370] [http://zoelverd.freeweb7.com/description/lib/novat-pci/ nova-t pci] [http://mauballe.125mb.com/web/hard-disk/ hard disk western] [http://wainfan.t35.com/view/new/bob-sinclar.htm bob sinclar video] [http://benevolently.freehostia.com/content/view/libro-dvd/ libro dvd my architect] [http://grahrens.125mb.com/view/new/tirolo/ tirolo] [http://greensticky.freehostia.com/library/html/teeny-weeny/ teeny weeny gunther] [http://lorcaxon.homeblock.com/data/morpheus/ morpheus] [http://www.freewebtown.com/boogiejames/topic/bach-quarta.htm bach quarta corda] [http://boreldar.t35.com/text/directory/zainetto-monospalla.htm zainetto monospalla uomo] [http://failtoexpress.freehostia.com/html/suoneria-rock.htm suoneria rock nokia] [http://www.freewebtown.com/boogiejames/topic/video-decapitato.htm video decapitato ucciso] [http://getm0ney.freewebpage.org/lib/jeans-manifesti/ jeans manifesti 2004] [http://flheddin.125mb.com/content/view/nuf.htm nuf] [http://selemku.t35.com/text/directory/het-me.htm het me now] [http://beshennayabelka.freehostia.com/content/view/luoghi-per.htm luoghi per voyerismo] [http://selemku.t35.com/text/directory/musica-scaricabile.htm musica scaricabile] [http://failtoexpress.freehostia.com/html/trans-femminili.htm trans femminili] [http://selemku.t35.com/text/directory/full-metal.htm full metal] [http://mcwardlo.t35.com/library/html/obiettivo-intercambiabile/ obiettivo intercambiabile] [http://saline-joy.freehostia.com/web/imposta-comunale.htm imposta comunale immobili] [http://wainfan.t35.com/view/new/nokia-.htm nokia 6600 value pack] [http://selemku.t35.com/text/directory/hd-esterno.htm hd esterno usb 250] [http://lorcaxon.homeblock.com/data/espagna-scandalo/ espagna scandalo] [http://mauballe.125mb.com/web/elenco-telefonico/ elenco telefonico di alia] [http://www.freewebtown.com/boogiejames/topic/incontro-grugliasco.htm incontro grugliasco] [http://licohwar.homeblock.com/library/html/o-capito/ o capito] [http://www.freewebtown.com/boogiejames/topic/melanie-thornton.htm melanie thornton wonderful dreams] [http://grahrens.125mb.com/view/new/viaccess-cod/ viaccess cod] [http://mcwardlo.t35.com/library/html/seximages/ seximages] [http://benevolently.freehostia.com/content/view/directline-it/ directline it] [http://www.freewebtown.com/prncessprncipe/library/html/equipose.htm equipose] [http://getm0ney.freewebpage.org/lib/brani-cd/ brani cd musicali] [http://mauballe.125mb.com/web/duele/ duele] [http://www.freewebtown.com/starbriteyellow/resources/articles/game-boy.htm game boy ds] [http://www.freewebtown.com/prncessprncipe/library/html/madonna-delle.htm madonna delle grazie] [http://kopapguw.homeblock.com/topic/un-fiume/ un fiume doro] [http://beshennayabelka.freehostia.com/content/view/macchina-per.htm macchina per il gelato] [http://kopapguw.homeblock.com/topic/proiettore-per/ proiettore per pc] [http://scaleslea.freewebpage.org/text/directory/pescherie/ pescherie] [http://licohwar.homeblock.com/library/html/nb-canon/ nb4 canon] [http://saline-joy.freehostia.com/web/le-foto.htm le foto di carolina in un film nuda] [http://kopapguw.homeblock.com/topic/camera-spezia/ camera spezia] [http://www.freewebtown.com/prncessprncipe/library/html/cick-dic.htm cick dic] [http://mcwardlo.t35.com/library/html/panasonic-m/ panasonic m70] [http://licohwar.homeblock.com/library/html/pila-vercelli/ pila (vercelli)] [http://benevolently.freehostia.com/content/view/microsoft-work/ microsoft work suite 2005] [http://getm0ney.freewebpage.org/lib/www-bailoteando/ www bailoteando com] [http://mauballe.125mb.com/web/mar-menor/ mar menor] [http://wainfan.t35.com/view/new/vide-blue.htm vide blue] [http://oedi.freehostia.com/text/directory/televisioni-lcd/ televisioni lcd sony] [http://benevolently.freehostia.com/content/view/tv-sony/ tv sony lcd 20] [http://coarmago.t35.com/content/view/swach/ swach] [http://wainfan.t35.com/view/new/cronache-del.htm cronache del ghiaccio libri] [http://greensticky.freehostia.com/library/html/lettori-mp/ lettori mp3 creative zen micro] [http://wainfan.t35.com/view/new/massimi-di.htm massimi di cataldo] [http://boreldar.t35.com/text/directory/boudin.htm boudin] [http://www.freewebtown.com/prncessprncipe/library/html/rockin-music.htm rockin music] [http://www.freewebtown.com/prncessprncipe/library/html/yacam-download.htm yacam download] [http://www.freewebtown.com/starbriteyellow/resources/articles/tranzas-nuevo.htm tranzas nuevo amor] [http://coarmago.t35.com/content/view/citta-del/ citta del messico alberghi e hotel] [http://selemku.t35.com/text/directory/bici-in.htm bici in carbonio] [http://kopapguw.homeblock.com/topic/dododo/ dododo] [http://coarmago.t35.com/content/view/uni-ball/ uni ball] [http://failtoexpress.freehostia.com/html/california-dreamer.htm california dreamer] [http://huruple.125mb.com/text/directory/produccion-artesanal/ produccion artesanal] [http://lorcaxon.homeblock.com/data/wallpaper-di/ wallpaper di giorgia palmas] [http://flheddin.125mb.com/content/view/quattordici-o.htm quattordici o guerra - furore nelle strade] [http://www.freewebtown.com/prncessprncipe/library/html/gli-atzechi.htm gli atzechi] [http://lorcaxon.homeblock.com/data/residence-bibione/ residence bibione] [http://grahrens.125mb.com/view/new/blockbuster/ blockbuster] [http://getraylo.freeweb7.com/img/styles/amber-easton.htm amber easton hardcore] [http://grahrens.125mb.com/view/new/foto-na/ foto na estante] [http://www.freewebtown.com/boogiejames/topic/us-robotics.htm us robotics modem firewall] [http://wainfan.t35.com/view/new/malay.htm malay] [http://lorcaxon.homeblock.com/data/cannes-shopping/ cannes shopping] [http://gawelzba.t35.com/library/html/panda.htm panda 2004] [http://beshennayabelka.freehostia.com/content/view/cartuccia-inchiostro.htm cartuccia inchiostro] [http://www.freewebtown.com/prncessprncipe/library/html/italiahotel.htm italiahotel] [http://gawelzba.t35.com/library/html/foto-di.htm foto di ascanio] [http://beshennayabelka.freehostia.com/content/view/jaguar-daimler.htm jaguar daimler] [http://kopapguw.homeblock.com/topic/iberna/ iberna] [http://benevolently.freehostia.com/content/view/ipod-apple/ i-pod apple nano] [http://getm0ney.freewebpage.org/lib/manu-dibango/ manu dibango] [http://grahrens.125mb.com/view/new/hp-laserjet/ hp laserjet 1010 toner] [http://getm0ney.freewebpage.org/lib/wiso-dvd/ wiso dvd vhs] [http://beshennayabelka.freehostia.com/content/view/finanziamento-viaggi.htm finanziamento viaggi] [http://mcwardlo.t35.com/library/html/amare-con/ amare con rabbia] [http://beshennayabelka.freehostia.com/content/view/testo-di.htm testo di eamon] [http://benevolently.freehostia.com/content/view/lettore-mp/ lettore mp3 1 gb radio] [http://failtoexpress.freehostia.com/html/batman.htm batman2] [http://grahrens.125mb.com/view/new/webcam-rimini/ webcam rimini] [http://coarmago.t35.com/content/view/il-cinema/ il cinema tra storia e filosofia] [http://flheddin.125mb.com/content/view/planet-guidonia.htm planet guidonia] [http://zoelverd.freeweb7.com/description/lib/caterina-sylos/ caterina sylos labini] [http://lorcaxon.homeblock.com/data/silvia-pastore/ silvia pastore] [http://benevolently.freehostia.com/content/view/david-gray/ david gray babalon] [http://greensticky.freehostia.com/library/html/ricevitore-per/ ricevitore per notebook gps] [http://mauballe.125mb.com/web/passato-imperfetto/ passato imperfetto] [http://selemku.t35.com/text/directory/fara-spa.htm fara spa] [http://oedi.freehostia.com/text/directory/www-chiwawa/ www chiwawa it] [http://www.freewebtown.com/boogiejames/topic/vf.htm v.f] [http://failtoexpress.freehostia.com/html/charles-dickens.htm charles dickens the first day at school] [http://gawelzba.t35.com/library/html/scanner-epson.htm scanner epson 2400] [http://www.freewebtown.com/boogiejames/topic/pavarotti-mp.htm pavarotti mp3] [http://lorcaxon.homeblock.com/data/bigmoney/ bigmoney] [http://beshennayabelka.freehostia.com/content/view/filegrabber.htm filegrabber] [http://kopapguw.homeblock.com/topic/philips-/ philips 22 crt] [http://kopapguw.homeblock.com/topic/prenotazione-hotel/ prenotazione hotel rimini] [http://coarmago.t35.com/content/view/sportage-kia/ sportage kia] [http://gawelzba.t35.com/library/html/una-questione.htm una questione donore] [http://www.freewebtown.com/prncessprncipe/library/html/geometria-descrittiva.htm geometria descrittiva] [http://gawelzba.t35.com/library/html/tv-lcd.htm tv lcd aquos] [http://gawelzba.t35.com/library/html/verbatim-dvd.htm verbatim dvd r 8 5 gb] [http://mauballe.125mb.com/web/voli-per/ voli per mombasa] [http://failtoexpress.freehostia.com/html/gigabyte-sli.htm gigabyte sli mb] [http://lorcaxon.homeblock.com/data/handset-manager/ handset manager 6 0] [http://oedi.freehostia.com/text/directory/f-/ f 55 nikon] [http://gawelzba.t35.com/library/html/lavamat.htm lavamat 86800] [http://wainfan.t35.com/view/new/eisenach.htm eisenach] [http://kopapguw.homeblock.com/topic/shell-be/ shell be loved] [http://selemku.t35.com/text/directory/tasche-per.htm tasche per 4 woofer] [http://boreldar.t35.com/text/directory/suzanna-holmes.htm suzanna holmes] [http://grahrens.125mb.com/view/new/alberghii-firenze/ alberghii firenze] [http://saline-joy.freehostia.com/web/superjesus.htm superjesus] [http://gawelzba.t35.com/library/html/escape.htm escape] [http://benevolently.freehostia.com/content/view/stampanti-di/ stampanti di rete] [http://gawelzba.t35.com/library/html/plasma-.htm plasma 1024 x 768] [http://failtoexpress.freehostia.com/html/h.htm h2210] [http://flheddin.125mb.com/content/view/le-notti.htm le notti di satana] [http://beshennayabelka.freehostia.com/content/view/lotteria-italia.htm lotteria italia] [http://benevolently.freehostia.com/content/view/gaetano-rino/ gaetano rino] [http://mauballe.125mb.com/web/uccisione-ostaggio/ uccisione ostaggio americano ingegnere] [http://scaleslea.freewebpage.org/text/directory/concerto-di/ concerto di luca] [http://boreldar.t35.com/text/directory/palodeagua.htm palodeagua] [http://benevolently.freehostia.com/content/view/indirizzi-grandi/ indirizzi grandi firme] [http://licohwar.homeblock.com/library/html/midi-mp/ midi mp3] [http://failtoexpress.freehostia.com/html/disposta-.htm disposta  fisting] [http://benevolently.freehostia.com/content/view/amd-sempron/ amd sempron 2500] [http://mcwardlo.t35.com/library/html/omsk-provincia/ omsk (provincia)] [http://licohwar.homeblock.com/library/html/memorie-per/ memorie per pc] [http://mauballe.125mb.com/web/la-rivincita/ la rivincita delluomo invisibile] [http://oedi.freehostia.com/text/directory/severina-vuckovi/ severina vuckovi] [http://mauballe.125mb.com/web/putas-argentinas/ putas argentinas] [http://lorcaxon.homeblock.com/data/radio-control/ radio control] [http://benevolently.freehostia.com/content/view/dolcissima/ dolcissima] [http://benevolently.freehostia.com/content/view/kekko/ kekko] [http://benevolently.freehostia.com/content/view/dvd-/ dvd 160 gb] [http://www.freewebtown.com/starbriteyellow/resources/articles/bticino.htm bticino] [http://getm0ney.freewebpage.org/lib/porsche-/ porsche 964 carrera 4] [http://beshennayabelka.freehostia.com/content/view/etrex-c.htm etrex c] {{development}}
+
{{development}}
 
{{manual}}
 
{{manual}}
 
==Trouble Shooting==
 
==Trouble Shooting==
Line 57: Line 57:
 
=== The same page is repeatedly returned when submitting forms under Apache 2/mod_perl 2.0.0RC4 ===
 
=== The same page is repeatedly returned when submitting forms under Apache 2/mod_perl 2.0.0RC4 ===
  
Ensure you have an up to date version of CGI (3.08 ).
+
Ensure you have an up to date version of CGI (3.08+).
  
 
=== A Note on SELinux ===
 
=== A Note on SELinux ===

Revision as of 11:32, 13 August 2007

Warning This page is under development as part of the EPrints 3.4 manual. It may still contain content specific to earlier versions.
Manual Sections

Trouble Shooting

This section covers some things which can go wrong and why. If you have a suggestion for this section, let us know!

It will grow as people suggest new problems and solutions. Check the http://www.eprints.org/ website for the latest version.

Installation of EPrints and Required Software

Apache Crashes with a segmentation fault

Possible cause: apache linked against "expat" library. If you did not install apache from source then it is possible it was linked against the "expat" library. The problem arrises that it is also linked against mod_perl and when we use the XML::Parser module, that is also linked against expat. 2 expat's in one apache make it seg-fault.

(Under SuSE Linux) Apache has problems compiling the mod rewrite module

With an error something like:


In file included from mod_rewrite.c:93:
mod_rewrite.h:133: ndbm.h: No such file or directory

Possible cause: Missing the ndbm library which is required (for some reason).

Solution: It comes as part of gdbm which is free. If working from a package you need gdbm-devel to get the header files (.h files).

(under debian sarge with apache2) Apache::const can't be located correctly when executing ./configure.

Solution: execute

export PERLLIB=/usr/lib/perl5/Apache2/

in a sh environment before ./configure.

Setting Up and Configuring a New Archive

System gives a "500 Internal Error" when viewing advanced search or submitting a document

Possible cause: No Subjects, Bug in code.

Solution: Run generate_subjects

If this fails: Look at your apache error log for clues. If reporting a bug, include the errors from the apache error log (often, but now always, found at /usr/local/apache/logs/error_log)

General

Solution: Build apache following the detailed instructions in the "requried software" section of the documentation.

Changes to the configuration didn't appear on the website

Possible cause: Several.

Solution: Rebuild everything by re-running (for the archive in question) generate_static, generate_views, generate_apacheconf then stop and start apache. generate_abstracts can take a long time, so don't run it unless you want to update the abstracts themselves.

Browse View page gives a "404 not found" error or fails to update.

Possible Cause: You didn't run the script which makes them!

Solution: Run generate_views, and ideally set it up to run automatically: see "Browse Views" in the installation section.

Apache takes a really long time to start (over a minute) and so do the command line scripts.

Possible Cause: EPrints loads several XML files at start up, and for some reason this requires a DNS lookup if DNS lookup is unavailable then it has to timeout.

Solution: Make sure that the machine can perform DNS look-ups.


The same page is repeatedly returned when submitting forms under Apache 2/mod_perl 2.0.0RC4

Ensure you have an up to date version of CGI (3.08+).

A Note on SELinux

Secure Linux (SELinux?) adds an additional security layer above that of Unix's U/G/O. By default RedHat installations prevent Apache from accessing files outside of /var/www/html and /tmp (and user's home directories?).

If you run your EPrints Apache server as user eprints this isn't an issue, however if you run Apache as apache you will need to run:

chcon -R -t httpd_sys_content_t /opt/eprints2/

To allow the apache process to access the eprints files (in addition to any Unix permission changes necessary).

If you don't do this, you will not be able to start Apache after you have modified it to include the eprints Apache configuration files; it will give you error messages saying that it was unable to create certain files.

(Ref. http://www.cavebear.com/cbblog-archives/000148.html)